• The American Citizen Services Section is open to the public on weekdays from 8:30AM to 12PM.
  • No appointment is needed for American Citizen or Notarial Services.
• Applications for Consular Reports of Birth Abroad require the parents', and in some circumstances the child's, personal appearance at a U.S. consulate or embassy. You may also apply for a U.S. passport for your child (in lieu of a consular report of birth abroad) at a passport acceptance agency in the U.S. if that is a more convenient alternative. Information on the locations of passport acceptance agencies in the U.S. can be obtained from www.iafdb.travel.state.gov. A list of appropriate documents that can be presented to prove the child's claim to U.S. citizenship is included in the instructions on the back of the DS-11 passport application.

• Visa applications are accepted by appointment only.

• Appointments can be made at the Visa Appointment Reservation System web site or by calling (900) 451-2778 (in Canada) or (900) 443-3131 (in the U.S.A.) or (888) 840-0032 (for calls by credit card).
• In general, all applicants must appear in person for the visa interview at which time, in addition to an interview, the consular officer will digitally capture the fingerprints of applicants ages 14 - 79. Under very limited circumstances the personal appearance requirement may be waived (medical emergencies) but the applicant must still be physically present in the district where the application is submitted. In the case of applicants under 14 years, a parent or guardian must appear in person to accompany the child.
• Issued visas are generally available at 3:00PM on the next working day following the interview. There can be additional processing delays. Those applicants that are approved, and have local (Canadian) addresses, should provide an XPRESSPOST "regional" envelope (from Canada Post or Canada Post outlet) to consular personnel at the time of the visa interview. Applicants that reside in the United States should expect to remain in Canada and return to the consular section on the appointed day to collect their new visas.
  • Some visa applications may need additional administrative processing. This can take several weeks, and in some cases, several months. Processing time vary. To avoid not getting a visa in time for your scheduled departure to the United States, you should try make your appointment well in advance of your planned departure.

The deposit slip for your visa application fee consists of 3 pages. A separate set of deposit slips is required for each applicant. Take all three pages of the deposit slip(s) to any branch of Scotia Bank and pay the non-refundable U.S. visa application fee of US$131.00. The payment must be made in either $US cash, a $US certified check or a $US money order; incoming mail deposits and wired deposits are not accepted. The bank teller will stamp all three copies of your receipt and should return two copies to you. You must submit two validated deposit receipts with your visa application.

The special pre-coded deposit slip can be downloaded from the link provided below. Deposit slips can also be obtained by calling (900) 451-2778, or as part of the appointment process at www.nvars.com or in person at any U.S. Consulate. The Consulate cannot accept applications that do not contain two copies of your deposit receipt.

You should not make any payment until you have successfully been granted an appointment date.

Please note that all visitors must be screened prior to entry and are subject to inspection via a walk-through metal detector and with a hand-held metal detector. Carried personal items will undergo full inspection by use of an X-ray machine and other equipment.

In order to facilitate your entrance to the Embassy/Consulate and reduce your waiting time at the security checkpoint, we recommend that you leave behind any unnecessary personal items such as purses and briefcases. If you leave them in your car, be sure to put them in the trunk and lock your car; do not leave any personal items in view in the passenger compartment.

Please bring only the documentation required for your appointment.

Please note that the following items are prohibited inside the U.S. Embassy/Consulate and we have no facilities for storing these items, so please leave them at your home, your hotel, or in your vehicle:

• Food and beverages
• Weapons, including mace or pepper spray
• Tools, including any sharp or bladed objects
• Any oil or chemical-based sprays, liquids or lotions
• Backpacks, bags, luggage, or purses
• Electronic or recording equipment of any kind, including, but not limited to:
  • Laptop computers
  • Mobile phones
  • MP3, CD, or cassette players
  • Pagers
  • Keyless remotes
• and oversized strollers

The following persons may accompany a visa applicant during Consular-related visits:

• Interpreter: Applicants may bring one interpreter if they do not speak English well enough to participate in an interview.
• Special Needs Visitors: Applicants may bring one person to help if they are elderly, disabled, or if the applicant is a minor child applying for a visa.
• Attorney: Attorneys will not be permitted to accompany clients into the waiting room or at their interviews.
• U.S. Citizens: One American citizen may accompany an applicant.

Due to waiting room size, the large volume of applicants and the time required to screen consular clients, other accompanying persons cannot be admitted to the waiting room. Drivers, friends, and extra relatives must wait outside or return to meet the applicant after the interview has been completed - with the exception of applicants with children.