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Office Hours
What are your hours of operation?

Each consular office has different operating hours. Please go the page dedicated to the consular office nearest you for details.

Security Concerns
What can I bring into the Embassy or Consulate?

The following items are prohibited inside the U.S. Embassy/Consulate:

  • Food & beverages
  • Backpacks, bags, luggage, large purses, etc.
  • Weapons or tools of any kind
  • Electronic or recording equipment of any kind including laptops, cell phones, tape/CD/MP3 players, pagers, keyless remotes, etc.
  • Oversized Strollers
Return of your Passport
When can I pick up my visa?

We cannot offer same day processing of visas. It generally takes one to two days to complete the necessary processing to produce a visa. Further delays are possible. Please see the following page for details:

Emergency Visa Processing
How do I get an Emergency Appointment for a Visa Interview?

Each consular office has different procedures on taking requests for emergency visa appointments. Please see the following page for details:

Visa Fee Refund
If my emergency appointment was refused but I already paid the $131.00 visa application fee, can I get a refund?

The visa application fee is non-refundable. You should not make any payment until you have successfully been granted an appointment date.

Driving Under the Influence & Entry to USA
For Foreign Citizens: Will a DUI conviction prevent me from traveling to the U.S.?

Please see the following page for details:

Driving Under the Influence & Entry to Canada
For American Citizens: Can I travel to Canada after a DUI conviction in the U.S.?

Anyone with a criminal record (including a drunk driving conviction) may be excluded from Canada. Please see the following page for details:

Immigrant Visa for Canadian
For Canadian Citizens: How can I move to the U.S.?

The only means to move permanently to the U.S. is to be sponsored by a relative or an employer. The page linked by the button below describes the process of getting an immigrant visa:

You may obtain temporary status as a student by applying and be accepted at a U.S. college or university. You may also be sponsored by an employer to work temporarily in the U.S. See the following links for additional information:

Canadian Passports
Do Canadians need machine readable passports?

No. See the following site for details:

Expiring Canadian Passport
For Canadian citizens: My passport expires in less than 6 months. Can I still travel to the U.S.?

Your passport only needs to be valid for the duration of your planned trip to the U.S.

Expired U.S. Work Visa
Do I need a new work visa if mine expires while I am still in U.S.?

You are permitted to stay in the United States for the duration of your I-94 (the card you were given at the time of your initial entry into the U.S.) The validity generally matches the time indicated on the I-97. (Notice of Approval) Even when your visa expires it is the expiration date on the I-94/I-797 that counts. However, if you plan to travel outside of the US/Canada/Mexico, you will need to get a new visa to re-enter the U.S.

Visa Approval
How likely am I to get a visa?

Each case is different, and only the interviewing officer can make the decision to give or refuse a visa. We cannot predict ahead of time your chances of receiving a visa.

Work Visa
For Canadian Citizens: What type of work visa do I need?

See the following page for details:

Valid Visa in an Expired Passport
My U.S. visa is valid, but it's in my expired passport. Do I need a new visa in my new passport?

Under 22 CFR 41.112(3), you can enter the United States with a valid visa in an expired passport provided that you also have in your possession a valid passport.

When you travel, carry your current passport together with the old one that contains the valid visa. Do not tear out, peel off, or otherwise remove the visa from the old passport to try to put it in your new passport as this will invalidate the visa. If your country's embassy or consulate did not return your old passport when it issued your new one, then you will need to apply for a new visa.

Dual Citizenship
For American Citizens: If I get Canadian citizenship, will I lose my U.S. citizenship?

Please see the following page for details:

Marriage
How do two Canadian citizens get married in the U.S.?

Marriage license requirements vary from state to state. Once you know in which state you'd like to get married, then look at the web site www.vitalrec.com for help in finding the information you need. Also, you will need to check with the Canadian government to see if there are any rules about making your marriage legal once you return to Canada.

Criminal Record
If I was convicted of a criminal offence in the past, how can I enter the United States?

Please see the following page for details of how to qualify for a waiver of criminal ineligibility to enter the U.S.:

Extended Visa Application Processing
Does the Embassy phone or email me ahead of time if my application will have to go through a name check or security clearance?

In many instances, where we can anticipate any kind of extended processing time, we attempt to contact applicants in advance of their visa interview to advise them of this possibility. However, sometimes the requirement for more extended processing of an application only becomes apparent in the course of the interview itself.

Note that we are unable to conduct any type of visa application processing in advance of the visa interview.

U.S. Residents Renew Visa in Canada
I am working in the U.S. May I come to Canada to renew my work visa?

It is always best to apply for a visa in your home country. However, you may request an appointment for a visa interview at any consular office in Canada (with the exception of the Consulate in Montréal). To book an appointment for a visa interview and for information on documentation requirements, please see the following link:

Please be aware that demand for visas from those living in the U.S. far exceeds our visa appointment capacity. It is possible that you may experience a long wait for an appointment or that no appointments may be available until others cancel their appointments.

Passport Requirement
For American and Canadian Citizens Only: Do I need a passport to drive between Canada and the U.S.?

Please see the following page for details relating to the Western Hemisphere Travel Initiative (WHTI):

Visa Waiver Program
For Foreign Citizens (except Canadian Citizens): Do I need a visa to visit the U.S.?

Citizens of some countries may qualify for the U.S. Visa Waiver Program if certain requirements are met. The following link has a list of the eligible countries and the requirements for the program:

If you don't see your country on the list or are unable to meet the requirements, you are welcome to apply for a tourist visa here in Canada. Please view this link for instructions on how to book an interview appointment:

Report the Birth Abroad
For American Citizens: My child was born in Canada. How to I get U.S. citizenship for him/her?

Please see the following link for all the needed information about registering your child's birth abroad:

Other Useful Links:
U.S. Entry and Exit

The U.S. has implemented new entry and exit procedures including the fingerprinting of travelers with U.S. visas.

Transit Without Visa

The U.S. has suspended its policy of allowing travelers to pass through U.S. airports without a visa.

Travelers who qualify under the Visa Waiver Program, and Canadian citizens, remain unaffected.

Phone numbers

U.S. Embassy information lines:

1-888-840-0032 from either the U.S. or Canada - you will be asked to provide your credit card number. CA$1.59/minute

Links related to this page

A comprehensive list of visa categories and the required documentation for each.

An explanation of possible visa processing delays.

Visa forms and fees.

Adobe Acrobat Reader: a free program you will need in order to access most of these forms.

NVARS.com is a web site where you can go to schedule your visa appointment online.

Frequently asked Question

Did your passport expire long before your U.S. visa? It is very common to travel with two passports: a current one and one with the valid visa.

Frequently Asked Question

Prefer not to return to your home country for a visa? Your chances of success are greater at home but you are always free to apply from Canada.

Frequently Asked Question

Did you lose the reference number associated with your visa appointment? Please phone the Visa Information Services Centre and they can look it up for you.

Frequently Asked Questions

Are you a Landed Immigrant in Canada planning a visit to the United States? Owing to recent changes in U.S. policy you may now require both a valid passport and a non-immigrant visa.

However, you may still qualify to travel to the U.S. without a visa under the Visa Waiver Program.

Flight Cancellation or Weather-Related problems

If an applicant is unable to make their visa appointment due to Flight Cancellations or other weather-related problems, there is no need to reschedule the appointment.

Just appear at the office where the original interview was scheduled on the next visa processing day or as soon as new travel arrangements can be made.

The applicant should be prepared to explain and verify the reason for the delay.

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